Who are we?Neotek is the world’s leading offshore manufacturer of brake
components and other automotive parts for both the original equipment and aftermarket
arenas. We also manufacture made-to-specification machine-cast parts for a vast range of
applications in the petrochemical and other industries.
Neotek develops, manufactures, and markets customized, superior
products in company-owned factories located in Taiwan. Primarily
focused on producing brake components—rotors and drums—our factories are also
capable of producing machine-cast products designed to the most stringent specifications.
Although you may not have heard of us before, you may already be using
Neotek’s product via private label. We supply product in the United States to
suppliers that offer premium quality brake drum and rotor product lines.
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Why choose Neotek?
Recognizing the importance of clear communication, dedicated to
customer satisfaction, global in perspective—Neotek is committed to helping people do
business in today’s fast-paced world.
Neotek is in the business of serving its customers. Each part we
produce, each component we deliver—they all reflect this fundamental belief.
Over a 15-year period, we have achieved this goal through continual
innovation across the spectrum of all of our activities—advanced manufacturing,
quality control, order process, and distribution.
Increased profit margins, low defective rates, premium product, and
unbeatable customer service are what our program is all about. Let Neotek show you!
Total Customer Satisfaction
At Neotek, we believe that our customer’s business is our business
too! This unique partnership philosophy drives us to set the industry benchmark in quality
service. Neotek’s Total Customer
Satisfaction system is applied to all processes
(engineering, manufacturing, distribution, sales, and marketing) to ensure that our
customers get service that is responsive and comprehensive enough to help them boost their
own sales—True Partnership.
To upgrade the Total Customer Satisfaction System, Neotek is working
toward the QS9000 certification. Neotek proudly
anticipates the opportunities and partnerships that will be made available by achieving
and maintaining these standards into the year 2000 and beyond.
One recurring comment we receive is that our customer service
"makes us easy to do business with." We want to provide you with the quality
product and unbeatable customer service that you deserve.
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Our Vision
As we move toward a new millennium in an increasingly competitive
global marketplace, the world becomes a smaller place in which to do business. The
challenge is to anticipate short-term needs, while keeping an eye on the long-term. To
meet this challenge, Neotek is committed to creating strong partnerships with customers
through development and use of the most efficient systems and processes, innovative
technology, and competitive market strategies.
At the core of our vision is our commitment to people, including all
the way from Neotek professionals to the most significant people in our business—our Partners—Neotek
customers and their customers too.
Neotek—committed, professional, partners in business.
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